Refund Policy
Effective Date: 01/01/2025
At Barakat Home, we strive to ensure our customers are satisfied with their furniture purchases. Please review our refund and return conditions below.
Eligibility for RefundsReturn Period
If you have questions or concerns about our refund policy, feel free to contact us:
Effective Date: 01/01/2025
At Barakat Home, we strive to ensure our customers are satisfied with their furniture purchases. Please review our refund and return conditions below.
Eligibility for RefundsReturn Period
- Furniture items must be returned within 2 days of delivery or pickup.
- The furniture must be in its original condition and unused.
- All original packaging, tags, manuals, and accessories must be included.
- Proof of purchase (e.g., receipt, order confirmation) is required.
- Custom-made, special-order, or personalized furniture.
- Modified furniture.
- Clearance or final-sale items.
- If your furniture arrives damaged or defective, you must notify us within 2 days of delivery.
- Please provide photos of the damage and any relevant details.
- Returned items will be inspected upon receipt. Refunds will only be issued if the item meets the conditions outlined above.
- Approved refunds will be processed to your original payment method.
- Refunds may take 14 days to appear in your account, depending on your payment provider.
- Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., wrong item sent, damaged on arrival).
- Shipping fees are non-refundable.
- If you wish to exchange an item, please contact us within 2 days of delivery.
- Exchanges are subject to availability.
- Contact us via WhatsApp with your order details.
- We will provide return instructions, including the return address and any shipping labels if applicable.
If you have questions or concerns about our refund policy, feel free to contact us:
- Email: support@barakathome.ae
- Phone: +971 (547) 494-343
- WhatsApp: +971 (547) 494-343
- Instagram: @barakathome.ae
