1. Overview & Commitment

Barakat Home respects customer confidentiality and handles personal details with absolute integrity[cite: 1]. This policy governs all data collection, transactional processing, and communications across our digital platform[cite: 1].

2. Information We Collect

To process orders, bespoke manufacturing requests, and customer inquiries, we collect[cite: 1]:

• Full legal name, phone number, and verified email address[cite: 1].
• Billing and physical delivery addresses (including villa and community access details)[cite: 1].
• Custom joinery specifications, selected finishes, dimensions, and order history[cite: 1].
• Customer service correspondence, design consultations, and transaction logs[cite: 1].

3. Payment & Financial Security

All credit and debit card transactions are encrypted and processed directly by certified third-party financial institutions[cite: 1]. Barakat Home does not directly store or access full credit card numbers, CVV codes, or personal banking credentials[cite: 1].

4. Purpose of Data Processing

Your data is used strictly for legitimate commercial operations[cite: 1]:

• Arranging bespoke manufacturing, assembly, and materials procurement[cite: 1].
• Scheduling white-glove delivery, inside-home placement, and electrical commissioning[cite: 1].
• Managing warranty claims, after-sales service, and technical assistance[cite: 1].
• Complying with statutory consumer regulations and preventing fraudulent transactions[cite: 1].

5. Information Sharing & Third Parties

Barakat Home does not sell, lease, or commercially trade customer personal data[cite: 1]. Necessary disclosures are limited exclusively to trusted partners required to fulfill your order[cite: 1]:

• Approved specialized freight and white-glove installation contractors[cite: 1].
• Licensed digital payment gateways and installment service providers[cite: 1].
• Authorized legal and regulatory bodies when mandated by UAE law[cite: 1].

6. Cookies & Tracking Technologies

Our website utilizes necessary functional cookies to manage shopping bags, maintain secure sessions, and preserve language/currency settings[cite: 1]. Performance cookies help analyze customer journey data to refine our interface[cite: 1]. You may adjust optional cookie preferences within your browser settings[cite: 1].